Welkom bij LoveEy Beauty Collections

‼️If you are coming with Ov, please plan your route in advance, so you can arrive on time.
When you get to Capelsebrug you can take a bus, but be aware that the bus runs every 30 min.
Plan your route to avoid being late for your appointment, and that this can become a cancellation.‼️

1. Please arrive with your hair/ hair bundles that are product-free, such as no grease, no oil, no leave-in conditioner or gel, etc. 
2. When coming to the salon for your appointment, please come with your hair/hair- bundles freshly washed, dried, and detangled. If you were not able to do this, an add-on of the service "Hair Wash" will be added to your total cost. 
3. When bringing your own hair to the salon, make sure it is high-quality Raw, Vietnamese, or Virgin Hair. This ensures the final hair styling is flawless.
4. At the salon, you can purchase hair, but there's a two-week wait for pick-up.
5. Please note that we do not work with hair from Amazon, AliExpress, Synthetic hair, Hair shops, or stores that provide low-quality hair. If you decide to bring in this type of hair or hair not of good quality, please be aware that the end result is solely the client's responsibility. 
6. Lastly, please read the service descriptions carefully before purchasing and attending your appointment. If you bring products that were not mentioned in the description, your appointment will be canceled, and your deposit will be forfeited.

1. A deposit of 30% of your chosen service has to be paid to confirm your appointment. All deposits are included in the price of the desired service. Please select an available slot wisely, as all deposits are Non-Refundable.
2. In the event of Rescheduling, clients can do so within 48 hours before their appointment to keep their deposit through the rescheduling link. If Rescheduling is done after that time, a new deposit will be required. Rest assured that your deposit will automatically be transferred to your future booking. 
3. If your hair stylist becomes ill, your deposit will be refunded, and your current booking will be canceled. Alternatively, you may reschedule your appointment with the deposit seamlessly transferring over.

1. All confirmations, such as reminders, invoices, and newsletter ext. emails, will be sent to your email as soon as you book your appointment. 

1. At LoveEy Beauty Collections, we offer a 48-hour grace period during which you can reach out to us regarding any concerns or issues with your hair or appointment. We strive to find a satisfactory solution for both parties, although we do not provide refunds. However, we are constantly working to improve our service, so please don't hesitate to contact us with any feedback you may have. We value all feedback and welcome it with open arms.
2. If you are eligible for a deposit refund, it will be visible in your bank account within three working days. You will also receive an email with all necessary information about the refund.